Paul's Ace Hardware

Been shopping here for years. I ride a motorcycle (as was evident by the helmet in my hand). Apparently they think a frequent customer is now a thief and told me to leave my backpack with them. Absolutely not. I don’t patronize establishments that believe I’m going to steal from them. Furthermore If you don’t trust me, with all the security cameras and personnel doing loss prevention to shop. Why on earth would I trust your random employee with the extremely valuable contents of my backpack with zero supervision. Went to Home Depot without issue and got the item cheaper. I prefer to shop local but not at the expense of being treated like a criminal. Won’t be back.

Ace is definitely the place that this girl shops. The other two big chains do not have near the customer service that Ace has. Everyone I’ve ever worked with there has been very helpful, but honestly I try to go Monday, Tuesday or Wednesday. Those are the days that Kris is there. He has unbelievable knowledge and has been a lifesaver for me a couple of times. They are lucky to have him.

Had what I needed and helped me find it. I don't mind paying a little extra for personal service. Mr. McAllen and Mr. Steele were both very helpful.

We really love this place. We go a few times a month and always have a great experience. The employees are awesome and very helpful. And always so kind to our dog Zoe!

Always excellent customer service here, tons of help available if you want/need it. If you want to talk to a person or need any help at all, go to Ace Hardware instead of the big box stores. If you need a little plumbing part or something similar for your 1970's home, as an example, Ace will more likely have it than Home Depot.